參考文獻
中文文獻
1.黃英忠(1997),人力資源管理,三民書局。
2.唐大鈞(2001),「工作價值觀與工作特性影響我內稽人員工作投入與離職傾向探討」,中山大學人力資源管理研究所未出版,碩士論文。3.陳泰良、洪啟智(2011)。「結合習慣領域與層級分析法探討員工離職傾向-以製造業員工為例」,管理科學研究,第八卷,第一期,2011,第69-81頁。
4.丁志達(2012),「離職原因與對離職員工的再利用策略之研究」,國立成功大學企業管理學系,碩士論文。
5.唐大鈞(2021),「主動離職對組織的影響與應對策略研究」,管理學刊,第38頁。
6.黃英忠(1993),企業員工事業前程策略與相關因素之研究,台大管理論叢,第四卷,第一期,1993,第283-312頁。
7.張緯良(2003),人力資源管理,雙葉書廊。
8.王芯怡(2019),「間接員工延長工時與離職意願之關聯-以職家衝突為中介」,國立中央大學人力資源管理研究所未出版,碩士論文。9.湛瑄宇(2000),「員工薪資滿足之前因後果之研究」,中原大學企業管理學系,碩士論文。10.福山英也(2007),寵物美容師進修百科,佰俐書坊
11.陳峻霆(2010),「影響寵物美容顧客行為意圖重要因素之研究─以大台北地區狗飼主為例」,淡江大學企業管理學系,碩士論文。12.王瑞蘭(2019),「寵物美容師經歷寵物死亡飼主的悲傷支持經驗之研究」,國立臺北護理健康大學,生死與健康心理諮商研究所,碩士論文。 英文文獻
1.Mobley, W. H., Griffeth, R. W., Hand, H. H., and Meglino, B. M., “Review and conceptual analysis of the employee turnover process,” Psychological bulletin, Vol. 86, 1979, pp. 493-522.
2.Helmreich, R. L., Beane, W., Lucker, G. W., and Spence, J. T., “Achievement motivation and scientific attainment,” Personality and Social Psychology Bulletin, Vol. 44, 1978, pp. 222-226.
3.Mobley, W. H (1977) Intermediate Linkages in the Relationship between JobSatisfaction and Employee Turnover.Journal of Applied Psychology,62,238.
4.Price, J. L. (1977). The study of turnover. Ames, IA Iowa State University Press.Dalton, Todao and Krackhardt(1982)
5.Ferguson, M. J. (1986). Employee Turnover. In J. R. Baum, R. A. Crego, & W. P. Halperin (Eds.), Organizational psychology: A book of readings pp. 294-298. Prentice-Hall.
6.Abelson, M. A. (1986). Voluntary and involuntary turnover. Journal of Applied Psychology, 71(3), 492-499.
7.Porter, L. W., & Steers, R. M. (1974). Organizational, work, and personal factors in employee turnover and absenteeism. Psychological Bulletin, 80(2), 151-176.
8.Williams, L. J., & Hazer, J. T. (1986). Antecedents and consequences of satisfaction and commitment in turnover models: A reanalysis using latent variable structural equation methods. Journal of Applied Psychology, 71(2), 219-231.
9.Tett, R. P., & Meyer, J. P. (1986). Job satisfaction, organizational commitment, turnover intention, and turnover: Path analyses based on meta-analytic findings. Personnel Psychology, 39(2), 259-292.
10.Caplan, R. D., & Jones, K. W. (1975). Effects of work load, role ambiguity, and Type A personality on anxiety, depression, and heart rate. Journal of Applied Psychology, 60(6), 713–719.
11.Heydarian, M., & Abhar, S. (2011). Factors contributing to employees’ turnover intention. SEGi Review, 4(2), 31-41.
12.Dalton, D.R. , Krachardt, D.M. , & Porter, L.W., 1981. Functional turnover:An Empirical Assessment, Journal of Applied Psychology, 66:716~722.
13.Cascio, W.F. (1998) Applied Psychology in Human Resource Management. 5th Edition, Prentice-Hall, Upper Saddle River, 58-79.
14.Cascio, R. A., & Cnaan, T. A. (1999). Performance and commitment: Issues in management of volunteers in human service organizations. Journal of Social Service Research, 24(3-4), 1–37.