臺灣博碩士論文加值系統

本研究旨在探討組織多元化對員工及整體組織績效的影響。研究使用問卷調查法，收集了 230 名員工的資料，涵蓋性別、年齡、學歷和年資等多種變數。首先，通過 Kaiser-Meyer-Olkin 檢驗和 Bartlett 球形度檢驗確認數據適合進行因素分析。隨後，利用主成分分析法提取了多個潛在因素，並計算了各因素的 Cronbach's α係數以檢驗其內部一致性。研究結果顯示，組織多元化在外在多元化、個別需求多元化和專業技能多元化三個維度上對員工的工作滿意度具有顯著影響。通過多變量變異數分析，進一步驗證了這些因素在不同維度上對工作滿意度的影響，並提出具體的管理策略來促進多元化和包容性的組織文化。

This study examines how organizational diversity impacts employee and organizational performance. Data from 230 employees were collected via a
questionnaire, covering variables like gender, age, education, and years of
service. Factor analysis suitability was confirmed through KMO and Bartlett's
tests. Principal Component Analysis and Cronbach's α coefficients were used to
verify internal consistency. Results show that diversity in external factors,
individual needs, and professional skills significantly affects job satisfaction.
Multivariate Analysis of Variance confirmed these influences, highlighting
strategies to enhance organizational diversity and inclusion.

摘要...........................................................................i
Abstract......................................................................ii
誌謝.........................................................................iii
目錄..........................................................................iv
表目錄.......................................................................vii
圖目錄......................................................................viii
第一章 緒論................................................................... 1
1.1 前言...................................................................... 1
1.2 研究動機與目的............................................................. 3
第二章 文獻探討................................................................ 4
2.1 組織多元化定義與相關文獻.................................................... 4
2.1.1 多元化之負向效果......................................................... 9
2.1.2 多元化之正向效果......................................................... 9
2.2 性別、年齡、身心狀況之組織多元化相關之研究及理論 ............................ 10
2.3 工作滿意度定義與相關文獻................................................... 13
2.3.1 工作滿意度之定義........................................................ 13
2.3.2 工作滿意度之衡量........................................................ 17
第三章 研究設計與方法......................................................... 25
3.1 研究架構與假說............................................................ 25
3.2 問卷設計與對象............................................................ 25
3.3 研究方法及用途............................................................ 31
3.3.1 因素分析及相關項目...................................................... 31
3.3.2 主成分分析............................................................. 31
3.3.3 多變量變異數分析........................................................ 32
3.3.4 其他名詞解釋............................................................ 33
第四章 研究分析............................................................... 34
4.1 敘述統計................................................................. 34
4.2 因素分析的配適度檢驗結果................................................... 35
4.2.1 Kaiser-Meyer-Olkin 和 Bartlett 球形度檢驗............................... 35
4.2.2 因素分析的因素負荷量、特徵值與信度分析結果 ............................... 36
4.3 組織多元化分析對員工工作滿意程度的分析 ..................................... 40
4.3.1 資料描述與前提檢查...................................................... 40
4.3.2 分析結果............................................................... 40
4.3.3 管理意涵............................................................... 41
第五章 結論與建議............................................................. 43
參考文獻..................................................................... 44
附錄一....................................................................... 47
Extended Abstract............................................................ 50

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