一、中文部分
方世榮、陳連勝、張雅婷 (2008),民眾關係傾向與關係品質之探討-以科技介入與涉入程度為干擾變項,東吳經濟商學學報, 60 ,1-38。
王裕平 (2002),消費者涉入程度與推薦式廣告之溝通效果研究-以休閒運動類產品為例,大專體育學術專刊,38-49。
王偉樺 (2021) ,心像對於網路商店再購意願之影響-商店形象與態度的角色,國立高雄科技大學企業管理系碩士論文。王耀弘 (2020),從服務品質的角度,探討影響洽公民眾滿意度因素之研究-以高雄市鳥松區及鄰近區公所為例,國立高雄科技大學智慧商務系碩士論文。田文良 (2000),使用者涉入對網際網路線上服務服務品質的影響,國立臺灣大學資訊管理研究所碩士論文。吳萬益 (2005),企業研究方法,台北市:華泰出版。
呂存怡 (2017),矯正機關戒護人員工作壓力與休閒運動阻礙之研究,臺北市立大學體育學系碩士論文。宋筱元 (1989),肅貪機構與貪污之防制,台北:五南書局。
李奕炘 (2021),公共建設服務品質與行銷推廣對民眾滿意度之影響- 以台 9 線蘇花公路山區路段改善計畫 (簡稱:蘇花改)為例,國立臺 北大學企業管理學系碩士論文。李俊毅 (2020),民眾導向及互動品質對於民眾滿意度之影響-以信任為中介變數,國立高雄科技大學企業管理所碩士論文。李悅菱 (2020),行銷模式與服務品質對再購意願之影響─以人壽保險為例,國立虎尾科技大學企業管理系碩士論文。李翠員 (2021),服務行為、組織認同與會員滿意度之研究—以記帳報稅公會為例,國立高雄科技大學企業管理所碩士論文。林宗甫 (2016),內門宋江文化季參與者涉入程度、消費體驗及其滿意度相關之研究,東方設計學院文化創意設計研究所碩士論文。林佩諭 (2013),護理人員之服務行為對服務滿意影響之研究,國立高雄科技大學財富與稅務管理系碩士論文。林忠毅 (2018),兩岸廉政專責機構之比較研究-以中國監察部與臺灣廉政署為中心,國立臺灣大學國家發展研究所碩士論文。林怡青 (2020),公務人員對廉政署推動肅貪倡廉認知之研究,臺北市立大學社會暨公共事務學系碩士論文。林聖芸 (2014),民眾對警察形象主觀認知調查與警察形象經營策略之研究-以高雄市為例,國立中正大學犯罪防治研究所碩士論文。法務部高雄第二監獄網站a,歷史沿革,檢索日期:2021年11月21日,取自https://www.ksd.moj.gov.tw/310144/310147/310153/466643/post。
法務部高雄第二監獄網站b,人數及特性,檢索日期:2021年11月21日,取自https://www.ksd.moj.gov.tw/310144/310368/310372/310374/Lpsimplelist。
法務部高雄第二監獄網站c,各類接見申辦方式與說明,檢索日期:2021年7月17日,取自https://www.ksd.moj.gov.tw/310144/310192/310201/466869/。
法務部矯正署網站a,矯正署之沿革,檢索日期:2021年 10月15日,取自https://www.mjac.moj.gov.tw/4786/4788/4790/92471/post。
法務部矯正署網站b,矯正機關收容人數,檢索日期:2021年 8月2日,取自https://www.rjsd.moj.gov.tw/RJSDWeb/common/WebList3_Report.aspx?list_id=1216。
法務部矯正署網站c,所屬機關介紹,檢索日期:2021年8月6日,取自https://www.mjac.moj.gov.tw/4786/4788/4810/92492/post。
法務部廉政署 (2021),109年度工作報告,台北:法務部廉政署。
洪婉娟 (2013),警察人員之服務行為對服務滿意影響之研究,國立高雄科技大學管理學院財富與稅務管理系碩士論文。孫錦雲 (2014),民眾對公營銀行行員服務品質與廉潔度認知之調查研究─以臺灣銀行為例,淡江大學公共行政學系碩士論文。張庭毓 (2012),臺灣矯正機關管教的變遷─以泰源技能訓練所為例,國立臺東大學社會科教育學系碩士論文。梁慧如 (2015),理財專員行為對顧客信任、滿意度及忠誠度之影響,逢甲大學經營管理碩士在職專班碩士論文。莊文忠、陳俊明、胡龍騰、余致力 (2007),公民的廉政認知與民主治理:組織、成員與制度的實證分析,全球化時代的公民與國家暨台灣社會變遷基本調查第十次研討會,3-4,2007年11月10日,台北市:中央研究院。
許億先 (2019),民眾對彰化縣政府及其所屬機關清廉度認知分析,環球科技大學公共事務管理研究所碩士論文。郭志明 (2008),員工工作生活品質、組織承諾及工作績效之關係─以犯罪矯正機構管教人員為例,國立臺東大學區域政策與發展研究所碩士論文。郭美瑜 (2003),服務接觸的印象與購買意願之探討,國立中央企業管理學系碩士論文。陳俊明、余致力、莊文忠 (2011),法務部台灣地區廉政指標民意調查,法務部委託研究案。
陳俊明 (2016), 105 年廉政民意調查 第二階段調查報告: 各類公務員廉潔評價,法務部廉政署委託研究案。
陳俊明 (2017)。106年廉政民意調查第一階段調查報告:民眾對廉政認知評價與訊息來源。法務部廉政署委託研究案。
陳俊明 (2018),107 年度廉政民意調查報告,法務部廉政署委託研究案。
陳俊洲 (2008),我國政風組織改造之探討,臺灣大學國家發展研究所碩士論文。陳康生 (2006),我國廉政機制整合之研究,國立臺北大學公共行政暨政策學系碩士論文。陳淑美 (2013),雲端儲存服務涉入度對行為意圖的影響,義守大學資訊管理學系碩士論文。陳進明 (2020),服務行為、關係價值與會員滿意度之研究 —以五金商業同業公會為例,國立高雄科技大學管理學院企業管理高階經營管理碩士在職專班碩士論文。馮正民、鄭光遠 (2006),探討航空公司員工滿意度與民眾忠誠度關係之研究:由服務行為之觀點探討,運輸計畫季刊,35 (2),131-172。
黃東益、莊文忠、李仲彬、徐明莉、彭婉柔、黃筱芸、吳耀竹 (2011),民眾對於政府清廉感受之成因分析,行政院研究發展考核委員會委託研究案。
黃徵男 (2010),21世紀監獄學,台北市:保成。
黃馨儀 (2017),兒童美語機構品牌聯想、服務涉入、民眾知覺價值與民眾滿意度關聯性之研究,國立高雄師範大學事業經營學系碩士論文。楊士隆 (2001),犯罪心理學,台北市:五南。
楊華興 (2009),政策利害關係人對廉政政策順服與政治信任感關聯性之研究-以環保署業務往來之廠商為例,國立政治大學行政管理碩士學程碩士論文。廖雯玲 (2003),廉政機構組織設計之研究:結構功能觀點,國立政治大學公共行政研究所碩士論文。劉嘉麟 (2013),影響使用者行為對於 APP 應用軟體服務之因素探討─以服務涉入與廣告涉入為干擾變數,國立成功大學工學院工程管理碩士在職專班碩士論文。潘品如 (2014),探索公務人員「公共服務動機」與「廉正」認知態度之關係-以臺南市警察人員為例,國立成功大學政治經濟研究所碩士論文。鄭宛明、李柏諭 (2019),我國廉政組織變革之研究,政策與人力管理,10 (2),65-114。
劉玉芬 (2017),以信任為基礎探討對居家服務服務品質、滿意度與忠誠度之關聯研究—以高雄市 C 家居服中心為例,樹德科技大學經營管理研究所碩士論文。謝宜芬 (2020),認知價值、民眾滿意度與再購意願之關係研究-以美容SPA業為例,南華大學企業管理學系碩士論文。謝寶媛 (1997),我國台灣地區公共圖書館讀者服務涉入之研究,國立交通大學管理科學研究所博士論文。
羅志成 (2003),我國政府推動廉政機構之研究,世新大學行政管理學研究所碩士論文。 二、英文部分
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