Table of Contents
摘要 i
ABSTRACT II
ACKNOWLEDGMENTS iii
Table of Contents iv
List of Tables vi
List of Figures vii
1. INTRODUCTION - 1 -
1.1 Research Background - 1 -
1.2 Research Objectives - 6 -
1.3 Research Process - 7 -
1.4 Thesis Organization - 8 -
2. Literature Review - 9 -
2.1 LPI (Logistics performance index) - 9 -
2.1.1 Customs and border management - 12 -
2.1.2 Trade and transport - 15 -
2.1.3 Cost of logistical service - 17 -
2.1.4 Tracking and Tracing - 20 -
3. Research Methodology - 25 -
3.1 Research method - 25 -
3.2 Data collection method - 28 -
3.2.1 In Depth-Interviews - 28 -
3.2.2 Secondary data from article and internet - 29 -
3.2.2 Interview Questions - 29 -
3.3 Interviewee - 30 -
3.4 Sample Countries Introduction - 31 -
3.4.1 India - 31 -
3.4.2 China - 34 -
3.4.3 Germany - 36 -
4. Analysis and Findings - 41 -
4.1 Warehousing and Trans loading charges - 46 -
4.2 Agent or Agency fees - 47 -
4.3 Quality of Infrastructure - 48 -
4.4 Quality of competence and service delivery - 51 -
4.5 Process import and export clearance: - 52 -
5. Discussions and conclusions - 53 -
5.1 Warehousing and Trans loading charges - 53 -
5.2 Agency fees - 53 -
5.3 Infrastructure - 54 -
5.4 Quality of competence and service delivery - 55 -
5.5 Process of clearance - 56 -
5.6 Contribution of the study - 56 -
5.7 Research Limitations - 57 -
References - 58 -
Appendix - 61 -


 

List of Tables

TABLE 1. LOGISTICS PERFORMANCE INDEX SCORE AND RANK OF INDIA - 3 -
TABLE 2 LOGISTICS PERFORMANCE INDEX SCORE AND RANK OF GERMANY - 4 -
TABLE 3. LOGISTICS PERFORMANCE INDEX SCORE AND RANK OF CHINA - 5 -
TABLE 4. QUALITATIVE VS QUANTITATIVE - 27 -
TABLE 5 INDIA DIVERSIFICATION OF LPI SCORE INDICATOR - 41 -
 
List of Figures


FIGURE 1RESEARCH PROCESS - 7 -

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