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This study employed a case study approach to investigate the founders of Taiwanese microbusinesses. The results revealed three major reforms regarding the operational strategies adopted by catering businesses in Taiwan: digitalization services, delivery services, and small but well-designed store space. Second, three major challenges were confronting Taiwanese recycling businesses: inaccessibility of land, inaccessibility of business license, and excessive price volatility of raw materials. A high failure rate was observed among microbusinesses, which was attributable to insufficient risk assessment by the founders before starting businesses, overconfidence, lack of professional skills, unfavorable work attitudes, and shortage of funds. This study proposed an innovative business model that shortens businesses’ distance with customers and enhances their relationships with customers. The model involved using diversified marketing tactics to boost business profits, increasing product competitiveness to combat price wars, and complying with the government regulations and policies while identifying new opportunities. The model may provide aspiring entrepreneurs with insights into how to start a business.
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