探究未來教育的科技運用與教育發展趨勢，試圖找出從傳統教室轉向未來教室推展決策的關鍵因子，分析並判別其結構因子間之關聯與重要性。檢視過去傳統教育營運與教學模式；訪查現在教育現場的運作現況與結構模式，探討現況問題解決與教育變革的調適作為；進而探索未來教育的演化進展，推估教育進展的因應之道與策略方案。藉由服務設計工作坊探索在未來教室對英語學習的關鍵影響構面，針對經營管理、翻轉教育及接收模式之間的互動狀態進行分析。探究英語補習教育導入未來教室之重要關鍵因素，以期對未來教室發展提供有價值的思維觀點。藉此研究關注未來教育中教學環境的投資建置，發揮教育資源以提升學習效能。讓台灣補習教育事業能永續的經營推展，促進補習教育能更快速的走出傳統教室的教學型態，期能應用未來科技的人工智慧優化學習環境，並引領未來教育建構學習的新境界。

This paper focuses on the technological application and development trends of future education, identifying the key factors promoting the transformation of the traditional classroom into the future classroom as well as analyzing and distinguishing the relationship and importance among each structural factor. This paper reviews past traditional education operations and teaching methods; secondly investigates the operational status and structural pattern of current education practices, highlighting current problem-solving and educational reform adjustments; it further explores the development progress of future education and finally, estimates the corresponding measure actions during the educational process. The service design workshop explores the impact of the future classroom on English learning. We analyze the interactions among operational management, flipped education and receiving mode. The purpose of this research is to provide valuable insight into future classroom development by exploring the key factors the introduction of supplementary education have on the future classroom. By doing so, we expect to attach importance to establishing the teaching environment and further improve learning efficiency, to promote sustainable supplementary education in Taiwan, transforming from traditional classroom teaching patterns to the future learning environment with technological and intelligent applications in a more efficient manner.

目 錄

第壹章 緒論 1
第一節 研究動機與目的 1
第二節 研究架構 7
第三節 教育發展與投資 10
第貳章 文獻探討 15
第一節 未來教室 15
第二節 翻轉教育 24
第三節 服務設計 30
第四節 數位學習 34
第叁章 研究方法 43
第一節 服務設計及研究假設 43
第二節 關鍵因子問卷設計 46
第三節 決策實驗室分析法 50
第肆章 結果 55
第一節 實證研究結果與分析 55
第二節 因果圖分析 74
第三節 關聯度分析 76
第伍章 結論與建議 83
第一節 結論 83
第二節 實務建議 84
第三節 研究限制 89
參考文獻 91
附錄1 專家問卷(中文版) 99
附錄2 專家問卷(英文版) 105

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