臺灣博碩士論文加值系統

本研究主要係在探討組織公平、團隊成員交換關係與組織公民行為之關聯性，並探討團隊成員交換關係在組織公平與組織公民行為關係中的中介角色。
本研究以企業之主管與部屬為研究對象，採用配對取樣的問卷調查法，有效問卷共245份，有效問卷回收率為87.50％。本研究發現：
1、組織公平與組織公民行為具有正向的關聯性；2、組織公平與團隊成員交換關係具有正向的關聯性；3、團隊成員交換關係與組織公民行為具有正向的關聯性；4、在組織公平與組織公民行為之間的關聯性上，團隊成員交換關係具有中介效果。本文最後針對未來研究與實務應用給予建議。

This study aimed to discuss the relationships among Organizational justices, Team-member Exchange and organizational citizenship behaviors, and examined the mediating effect of Team-member exchange. Based on the questionnaires collected from managers and employees, this study obtained 245 valid dyadic samples, and the response rate was 87.50%. This study found that:
1. Organizational justices were positively related to Organizational citizenship behaviors (OCB).
2. Organizational justices were positively related to Team-member Exchange.
3. Team-member Exchange was positively related to Organizational citizenship behaviors.
4. Team-member Exchange mediated the relationship between Organizational justices and Organizational citizenship behaviors.
The article concluded with implications for future research and practical application.

第一章 緒論 ------------------------------------------------------------------------------------1
第二章 文獻探討
第一節 社會交換理論 ------------------------------------------------------------------4
第二節 組織公平 ------------------------------------------------------------------------6
第三節 團隊成員交換關係 ------------------------------------------------------------9
第四節 組織公民行為 -----------------------------------------------------------------11
第五節 假設推導 -----------------------------------------------------------------------14
第六節 研究架構圖 --------------------------------------------------------------------21
第三章 研究方法
第一節 研究樣本與程序 --------------------------------------------------------------22
第二節 研究變項衡量 -----------------------------------------------------------------23
第三節 資料處理與統計方法 --------------------------------------------------------24
第四章 研究結果
第一節 描述性統計分析 --------------------------------------------------------------28
第二節 信度分析 -----------------------------------------------------------------------31
第三節 差異性分析 --------------------------------------------------------------------34
第四節 相關分析 ----------------------------------------------------------------------- 35
第五節 迴歸分析 ----------------------------------------------------------------------- 37
第六節 研究假設之驗證結果 -------------------------------------------------------- 43
第五章 研究結論
第一節 研究結論 ----------------------------------------------------------------------45
第二節 研究限制與對後續研究之建議 -------------------------------------------47
第三節 理論與實務之意涵 -----------------------------------------------------------49
參考文獻
中文文獻 -----------------------------------------------------------------------------------52
西文文獻 -----------------------------------------------------------------------------------55

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