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研究生:侯曉君
研究生(外文):Hsiao-Chun Hou
論文名稱:台灣地區圖書館網頁無障礙設計之研究
論文名稱(外文):Research on Web Accessibility of Libraries in Taiwan
指導教授:謝寶煖謝寶煖引用關係
指導教授(外文):Pao-Nuan Hsieh
學位類別:碩士
校院名稱:國立臺灣大學
系所名稱:圖書資訊學研究所
學門:傳播學門
學類:圖書資訊檔案學類
論文種類:學術論文
論文出版年:2010
畢業學年度:98
語文別:中文
論文頁數:194
中文關鍵詞:無障礙網頁無障礙網頁設計公共圖書館大學圖書館
外文關鍵詞:web accessibilityaccessible designuniversal designpublic libraryuniversity library
相關次數:
  • 被引用被引用:10
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  • 評分評分:
  • 下載下載:192
  • 收藏至我的研究室書目清單書目收藏:3
本研究以台灣地區公共圖書館與大學圖書館網站為研究對象,以自動程式與使用者檢測方式,進行無障礙網頁檢測,以瞭解台灣地區圖書館網站之無障礙現況。首先,就無障礙網頁之相關規範與標準蒐集相關文獻進行彙整,之後再依據無障礙網頁規範標準針對國內公共圖書館與大學圖書館進行無障礙網頁檢測,分析檢測項目,歸納無障礙網頁設計最常違反的規範類型,以評估國內公共圖書館與大學圖書館無障礙網頁之表現,作為改善無障礙網頁之基礎。並依據檢測結果,分析影響圖書館網頁無障礙程度之相關因素,供為後續無障礙網頁研究之參考。而為驗證程式檢測之不同優先等級間,確實有無障礙程度上之差異,因此進行使用者檢測。最後根據研究結果,提供圖書館無障礙網頁設計實務作法,供作圖書館日後改版、開發無障礙網頁之依據,確實提升圖書館網頁無障礙程度。
研究結果發現,公共圖書館網站約有39.62%通過自動檢測,而大學圖書館則約有19.05%通過,可見台灣地區圖書館網站之無障礙空間仍有相當大的改善空間。經由統計檢定發現,不同類型之圖書館、不同區域之公共圖書館以及大學進入排名與否等,在圖書館網頁無障礙程度之表現顯著不同。以不同類型圖書館而言,公共圖書館在第二優先等級網頁達成率上表現顯著較大學圖書館為佳;而在第三優先等級網頁達成率上,則是大學圖書館表現顯著較公共圖書館為佳。而在區域因素上,不同縣市之公共圖書館表現亦有顯著不同。另外,使用者檢測之結果也確實證明以程式檢測之不同優先等級間,確實有無障礙程度上之差異,由此可見,依無障礙規範所撰寫之程式所進行之無障礙檢測結果與使用者檢測結果具有相當程度之一致性。
最後針對研究結果提出建議:透過網頁改版提升無障礙程度、進行網頁無障礙檢測維持網站品質、以教育訓練方式提升網頁無障礙空間概念、無障礙網頁設計建議模式。無障礙網頁建議模式分為三階段:第一階段先建立基本的無障礙網頁、第二階段再改善網頁無障礙程度、第三階段則可以達成無障礙網頁空間。網站設計應以不同使用者需求為考量,以無障礙設計方式建置網頁並透過無障礙檢測發掘網站設計之疏漏並加以修正,以使圖書館網站能發揮其應有之服務功能,使所有使用者都能平等取用資訊。

This research focuses on the accessibility of public and university libraries in Taiwan. Web accessibility data collected in 2009 and automatic assessment tool, Freego-windows-3.1.0, was used to evaluate compliance with major accessibile web design guidelines. The results were presented in the form of basic descriprive statistics, including percentages of approved web pages and the number of barriers. Besides, the accessibility testing by users was also conducted to prove the validity of automated accessibility testing.
The results indicate that despite the government plan gave impetus to accessibility, only 19 to 40 percent of th web sites were free of Freego-detectable errors. Besides, ANOVA approved that public libraries in different area and those university libraries with Webometrics Rankings of World Universities were more likely to have accessible web sites. In addition, correlation analysis verified that the consistency between automated accessibility testing and accessibility testing by users.
The findings of this research give cause for concern: libraries web sites tend to contain many barriers; more education and continued advocacy is needed to increase web accessibility at libraries; recommendatory guidelines for creating accessible web pages are included.

摘 要 i
Abstract iii
表 次 vii
圖 次 ix
第一章 緒論 1
第一節 問題陳述 1
第二節 研究目的 5
第三節 研究範圍與限制 6
第四節 名詞解釋 7
第二章 文獻分析 11
第一節 網頁障礙 11
第二節 無障礙網頁意涵 16
第三節 無障礙網頁評估檢測 34
第四節 圖書館無障礙網頁相關研究 46
第五節 無障礙網頁設計原則 55
第三章 研究方法與步驟 65
第一節 研究方法 65
第二節 研究步驟 80
第四章 結果與討論 83
第一節 公共圖書館無障礙網頁分析 83
第二節 大學圖書館無障礙網頁分析 118
第三節 公共圖書館與大學圖書館之比較分析 147
第四節 綜合討論 148
第五章 結論與建議 155
第一節 結論 155
第二節 建議 156
第三節 進一步研究之建議 161
參考文獻 163
附錄一 研究對象名單 181
附錄二 90條檢測碼 191
附錄三 使用者檢測任務 195

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