台灣產業發展逐漸導向以服務產業為主，但欲於國際間具有發展優勢則需不斷的進行創新，而經濟合作發展組織(OECD)1999 年的研究指出，創新活動的最新發展趨勢是廠商之間的關係越來越密切，研發的合作或結盟越來越普遍，因此創新合作的議題在國際間逐漸蔓延開來。
本研究以國科會計畫(計劃編號：NSC96-3013-P-030-001-MY2)：第二次台灣產業創新活動調查為基礎，其研究目的包含：當企業與外部機構進行合作時，其公司特性、創新阻礙因素、政府資助是否會影響其合作關係。
在第二次台灣產業創新活動調查中，調查內容分為製造業與服務業，本研究以服務業5,021家有效樣本為研究範圍，透過問卷內容擬定五種外部機構合作方式及三組虛擬變數。其五種外部合作機構，分別為：與供應商合作、與客戶合作、與競爭者合作、與大學合作、與研究機構合作；而三組虛擬變數分為：公司特性、創新阻礙因素、政府資助，並利用Logistic Regression進行依變數與虛擬變數間的關聯性分析。
研究結果發現：(1) 當台灣的服務業公司在主要市場上是以跨兩岸的方式經營時，其技術創新的需求會提高；(2) 公司的規模會影響創新合作，當公司的規模越大，越會與外部機構進行創新合作；(3)台灣的服務業公司與外部機構合作時，技術創新活動是以委託其他公司或研究機構的方式代為進行；(4)公司之所以無法完成創新工作，是因為成本因素的創新預算不足，此因素也是促成公司與外部機構合作的因素之一；(5)當政府的資助越多，與外部機構合作的機率愈大，因此政府資助對於創新合作有正向的影響。

Taiwan industrial development guides gradually serves the industry primarily, but wants in internationally to have the development superiority to need unceasingly carries on the innovation. In 1999, Organization for Economic Co-operation and Development to point out, innovation most recent development tendency is relations between the manufacturer is more close, the research development cooperation or alliance is more universally, therefore the innovation cooperation's subject to spreads in international.
This research basis community innovation survey in Taiwan, its research goal includes: When the enterprise carries on the cooperation with the exterior organization, the firm’s characteristics, and impediment to innovation and public funding whether to affect its cooperation.
Community innovation survey (CIS) in Taiwan (2004-2006), the investigation content divides into the manufacturing industry and service industry. This research are 5,021 firms randomly the service sector. There are use five exterior organization approaches to cooperation and three groups of hypothesized variables by the questionnaire content. Its five kind of exterior cooperation organization respectively: in innovation cooperation with their suppliers, with their customer, with their competitors, with their universities, with their research institutes sponsored by government; and three groups of hypothesized variables is: firm’s characteristics, impediment to innovation, public funding. Uses Logistic Regression carries on the relatedness analysis.
The research discovered: (1) when the company's main market in Taiwan and China, the demand for technological innovation will improve; (2) the company's size affects innovation cooperation; (3) cooperation with external organizations, carry out delegate to other companies or research institutes; (4) because of cost factors for innovation is not enough, so the company of the budget cannot complete the innovative work; (5) more government funding, make external organizations the chance to improve cooperation.

目錄 ……………………………………………………………………… I
圖目錄 ……………………………………………………………………… III
表目錄 ……………………………………………………………………… IV

第一章 緒論……………………………………………………...………..… 1
第一節 研究背景與動機……………………………………………………. 1
第二節 研究目的……………………………………………………………. 2
第三節 研究範圍………………………...………………………………….. 2
第四節 研究流程……………………………………………………………. 2
第二章 文獻探討…….………………...……………………………………. 4
第一節 服務業定義與特性…………………………………….…………… 4
第二節 創新與技術創新……….…………………………………………… 7
第三節 技術創新來源與創新合作型態……………………………………. 17
第三章 研究方法………………....…………………………………….…… 20
第一節 研究對象及範圍………..……………………………………….….. 20
第二節 研究架構…….………………………….……………………….….. 20
第三節 研究變數定義與衡量……..………………….………………..…… 20
第四節 研究假說…………….………………….……………………….….. 26
第五節 分析方法 ..………………………………………………..….…..… 27
第四章 研究結果與分析..……………………………………..………….… 28
第一節 樣本資料分析……....………………………………………………. 28
第二節 交叉分析…...…………………………………………..…………… 34
第三節 台灣服務業與外部機構之合作分析………………………….….... 40
第四節 服務業與外部機構合作之假說驗證………………………………. 55
第五章 結論與建議………………………………………...……………..… 61
第一節 研究結論……………………………………………………………. 61
第二節 研究建議………...…………...……………………………..………. 62
第三節 研究限制……………………………………………………………. 63
參考文獻 ………………………………………………………..……..….…… 64
一、 中文部分……………………….………………………………… 64
二、 英文部分……………….………………………………………… 65
附錄 …………………………………………………………..…...……… 71

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