臺灣博碩士論文加值系統

　　近年來霸凌的事件層出不窮，根據一些調查結果之數據顯示，曾在工作職場中遭到主管不當管理行為者高達6成以上，這顯示偏差式管理的狀況是普遍存在於工作職場之中。因此，本研究主要為探討偏差式管理及離職意圖間之關係，並以職場友誼及(主管)權力為調節變項，以探討此兩變項對於偏差式管理及離職意圖間之影響。
　　本研究採問卷調查法進行，利用SPSS統計軟體進行敘述性分析、信度分析、相關分析、變異數分析，及迴歸分析進行資料分析及驗證，總共回收341份，有效問卷共計337份，有效問卷回收率為98.8%。
　　本研究之結果整理如下：
一、 主管偏差式管理與離職意圖間具有正相關。
二、 職場友誼對偏差式管理與離職意圖間具有負向調節作用，部份成立。
三、 主管權力(獎酬權及強制權)之強度對偏差式管理與離職意圖間具有調節作用，部份成立。

We’ve been hearing many news and events of bullying in these years. According to some recent surveys of supervisor’s abusive supervision, we found that up to 60% people who have ever met abusive supervision from their supervisors. It shows that abusive supervision is really happened in workplace. Hence, this study is conducted to understand the relationship between abusive supervision and turnover intention, and also would like to understand how the workplace relationship and (supervisor) power, these two moderator variables, impact the relationship between abusive supervision and turnover intention.
This study utilizes the method of investigation through questionnaires and SPSS to proceed Descriptive Statistical Analysis, Reliability Analysis, Analysis of Variance, Correlation Analysis and Regression Analysis to analyze the hypotheses of this study. Total of 341 questionnaires was sent and recovery, the valid questionnaires are 337, and the rate of valid recovery is 98.8%.
The results of this study are shown as follows:
1. There are positive influences on supervisor’s abusive supervision and turnover intention.
2. Workplace relationship moderates the relationship of abusive supervision and turnover intention with negative influences. It’s partial supported.
3. Supervisor’s power (reward power and coercive power) moderates the relationship of abusive supervision and turnover intention. It’s partial supported.

書名頁 i
論文口試委員審定書 ii
授權書 iii
中文摘要 iv
英文摘要 v
誌謝 vi
目錄 vii
表目錄 viii
圖目錄 ix
第一章 緒論 1
第一節 研究背景與動機 1
第二節 研究目的 4
第二章 文獻探討 5
第一節 偏差式管理 5
第二節 離職意圖 10
第三節 職場友誼 14
第四節 權力 16
第三章 研究方法 18
第一節 研究架構 18
第二節 研究假設 19
第三節 研究樣本及施測方式 20
第四節 研究工具 28
第五節 分析方法 30
第四章 研究結果 31
第一節 研究樣本信度分析 31
第二節 研究變項之相關分析 34
第三節 迴歸分析 37
第五章 結論與建議 40
第一節 研究結論 40
第二節 管理意涵 43
第三節 研究限制及未來研究建議 46
參考文獻 47
附錄一 問卷 53

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