中文部分
1.吳明隆,SPSS統計應用學習實務:問卷分析與應用統計,台北,知城數位科技發行,民國92年。
2.郭佳瑜等,行政資訊系統使用滿意度研究:以世新大學學生為例,世新大學管理學院行政管理研究所,學生學術研討會論文,民國94年。
3.張碧桃,以科技接受模式探討國民小學採用學務系統之研究─以台中縣為例,靜宜大學資訊管理研究所,碩士論文,民國94年。
4.黃百立,資訊服務系統使用效益與成功模式之研究,東吳大學商學院資訊科學研究所,碩士論文,民國94年。
5.劉淑真,我國資訊透明化信賴電子商店公布欄之服務品質衡量研究,國立台灣大學資訊管理研究所,碩士論文,民國93年。6.歐陽崇榮,圖書館自動化系統評估模式之建立與應用,國立中央大學資訊管理研究所,博士論文,民國89年。7.杜書揚,線上資訊系統品質衡量模式之建立-以網路書店為例,國立台灣大學資訊管理所,碩士論文,民國93年。8.廖銘珠,醫療院所資訊系統成功模式之研究,國立東華大學企業管理學系碩士在職專班,碩士論文,民國96年。
9.周家慧,以DeLone & McLean 模式探討入口網站成功之影響因素,資訊管理展望,第八卷,第一期,頁109-131,民國95年。
10.黃振中、楊曉微,網路商店成功模式之探討—以農產品網站為例,資訊管理展望,第七卷,第二期,頁31-44,民國94年。11.黃信嘉,企業應用整合系統成功模式之研究 ─以某企業物流整合資訊系統為例,銘傳大學資訊管理學系碩士班,碩士論文,民國96年。
12.饒達欽、曾淑惠,中等學校校務行政電腦化之發展概況與省思,中等教育,第四十四卷,第二期,頁32-41,民國82年。13.楊國樞等,社會及行為科學研究法,東華書局,民國78年。
14.全國各縣市國中、小教育行政電子化推動,實施計畫書,民國89年。
英文部分
1.DeLone, W. H. & McLean, E. R., “Information Systems success: the quest for the dependent variable.” Information Systems Research, 3:1, pp.60-95 ,1992.
2.Pitt, L. F., Watson, R. T., & Kavan, C. B., “Service Quality: A Measure of Information Systems Effectiveness.” MIS Quarterly, 19:2 , pp.173-187,1995.
3.DeLone, W. H. & McLean, E. R., “The DeLone and McLean Model of Information Systems Success: A Ten-Year Update.” Journal of Management Information Systems, 19:4, pp.9-30,2003.
4.Nunnally, J. C. , “Psychometric Theory,” 2nd Edition, McGraw-Hill, NewYork, NY,1978.
5.Bailey, J.E. and Pearson, S. W., “Development of a Tool for Measuring and AnalyzingComputer User Satisfaction,” Management Science (29:5), pp.530-545, 1983.
6.Baroudi, J.J. and Orlikowski, W.J., “A Short-form Measure of UserInformation Satisfaction: A Psychometric Evaluation of Notes onUse,” Journal of Management Information Systems, 4(4), 44-59, 1988.
7.Fishbein, M. and Ajzen, I., Belief, Attitude, Intention, and Behavior, Reading, MA: Addison-Wesley, 1975.
8.Baroudi, J.J., Olson, M.H., and Ives, B., “An Empirical Study ofthe Impact of User Involvement on System Usage and UserSatisfaction,” Communications of the ACM, 29(3), 232-238 ,1986.
9.Doll, W. J. and G. Torkzadeh, “The Measurement of End-User ComputingSatisfaction,” MIS Quarterly, 12(2): 259-274,1988.
10.Ives, B., M. H. Olson and J. J. Baroudi, “The Measurement of UserInformation Satisfaction,” Communications of the ACM, 26(10): 785-793,1983.
11.Srinivasan, A., “Alternative Measures of System Effectiveness: Associations andImplications,” MIS Quarterly (9:3), pp. 243-253, 1985.
12.Rivard, Suzanne and Sid L. Huff, “User Developed Applications: Evaluation ofSuccess from the DP Department Perspective,” MIS Quarterly, pp.39-49, 1984.
13.Kettinger, William J. and Choong C Lee, “Replication of Measures of InformationSystems Research: The Case of IS SERVQUAL,” Decision Sciences 30:3, pp. 893-899, 1999.
14.Seddon, Peter, “A respecification and extension of the DeLone and McLean model ofIS success,” Information Systems Research 8:3, pp. 240-253,1997.
15.DeLone, W. H. and E. R. McLean, “Information Systems Success: The Quest for theDependent Variable,” Information Systems Research 3:1, pp. 60-95,1992.
16.Essex, Patricia A. and Simha R. Magal, “Determinants of Information CenterSuccess,” Journal of Management Information Systems 15:2, pp. 95-117,1998.
17.Melone, Nancy Paule, “A Theoretical Assessment of the User Satisfaction Constructin Information Systems Research,” Management Science 36:1, pp.76-91, 1990.
18.Negash, S., T. Ryan and M. Igbaria, “Quality and Effectiveness inWeb-based Customer Support System,” Information and Management, 40:757-768,2003.
19.Ducoffe, R. H., “Advertising Value and Advertising on the Web,” Journalof Advertising Research, September/October, 36(5): 21-35,1996.
20.Agarwal, R., and Prasad, J. “Are Individual Differences Germane to the Acceptance of NewInformation Technology,” Decision Sciences (30:2), pp.361-391, 1999.
21.Venkatesh, V., and Morris, M. G. “Why Don’t Men Ever Stop to Ask for Directions? Gender,Social Influence, and Their Role in Technology Acceptance and Usage Behavior,” MIS Quarterly (24:1), pp.15-139, 2000.
22.Day, R., “Extending the Concept of Consumer Satisfaction, “ Associationfor Consumer Research, 4: 149-154,1977.
23.Pitt, L. F., R. T. Watson and C. B. Kavan, “Service Quality: A Measureof Information Systems Effectiveness,” MIS Quarterly, June, 19(2):173-187,1995.
24.Van Dyke, T. P., L. A. Kappelman, and V. R. Prybutok, “MeasuringInformation Systems Service Quality: Concerns on the Use of the SERVQUAL Questionnaire,” MIS Quarterly, June, 21(2): 195-208 ,1997.
25.Myers, B. L., L. A. Kappelman and V. R. Prybutok, “A Comprehensive Model for Assessing the Quality and Productivity of theInformation Systems Function: toward a Theory for Information SystemsAssessment,” Information Resources Management Journal, Winter, 10(1):6-25 ,1997。
網路資源
1.全誼校園軟體服務網(2008),http://www.schoolsoft.com.tw/
2.校園自由軟體交流網(2008),http://sfs.wpes.tcc.edu.tw/
3.教育部全球資訊網-國小/國中部份(2008),
http://www.edu.tw/populace.aspx?populace_sn=2
4.北縣技術論壇(2008),http://forum.tpc.edu.tw/
5.國民小學校務行政之發展—以台南市為例(朱國光 2008),
http://tnrc.ncku.edu.tw/course/92/10-MIS.PPT